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Healthfirst Candidate Experience Coordinator in Lake Mary, Florida


Position Summary:

The Candidate Experience Coordinator (CEC) serves as the key candidate outreach and administrative support professional for the Talent Advisor to which he/she is aligned. Although positioned within TA Operations, the CEC takes daily direction from their respective Talent Advisor to ensure all candidate-facing communication and interactions are positive, informed and engaging. The goal is to achieve best-in-class candidate satisfaction, regardless of hiring outcome. To achieve this goal, the CEC creates capacity for the Talent Advisor to focus on the strategic value-add drivers by overseeing the following critical but tactical areas of work:

Candidate communications (as directed by the TA) Interview scheduling and related communications Candidate on-boarding Workday data entry and administration (as directed by the TA)

Duties & Responsibilities:

  • Develop appropriate, well-written and timely candidate communications to ensure candidates are informed about process, current status, next steps, and other pieces of information that are helpful and necessary to make informed decisions

  • Partner effectively with Hiring Managers (and/or their delegates), interview panelists, and HR to ensure candidate interviews are scheduled quickly. Leverage influencing skills to minimize interview rescheduling and other disruptions to the candidate experience. Manage all related logistics (scheduling conference or interview rooms, accessibility to technology, candidate travel if required, itinerary finalization and distribution, collecting feedback forms, etc.)

  • Ensure candidates are dispositioned appropriately and accurately as they move through the recruitment process

  • Touch base periodically with candidates to answer questions and keep them engaged (as directed by the TA)

  • Ensure a smooth transition into and through the HF On-Boarding process. This includes setting appropriate expectations regarding process, timing, requirements, interacting with third-party vendors, establishing a Workday account, etc.

  • Initiate and oversee the candidate On-Boarding process for their respective business unit(s), including background checks, drug tests, license verification, etc. Monitor candidate progress throughout and ensure time requirements/deadlines are met. Ensure all compliance requirements are met

  • In partnership with the Talent Advisor, develop and deploy a Workday data entry and administration strategy ideally suited to meet the working preferences and capacity requirements of the Talent Advisor, including the opening and closing of requisitions

  • Partner with TA Operations and HR Operations on subsequent technology releases and the corresponding impact to process, including implications for retraining

  • Partner with the Talent Advisor and Strategic Sourcer to schedule on and off-campus hiring events

  • Oversee or participate in other related TA Operational work as needed

Minimum Qualifications:

  • High school diploma required

  • Prior experience working in a professional setting

  • Demonstrated ability to provide exceptional customer service, both internally and externally

  • Basic understanding of Recruiting and HR concepts, policies and procedures

  • Experience with Applicant Tracking Systems

  • Proficient in MS Office Programs (Word, Excel, PP, Visio)

Preferred Qualifications:

  • Associates Degree from an accredited institution

  • Prior experience working in an HR/TA-related function

  • Excellent interpersonal, influencing and communication skills

  • Strong attention to detail

  • Experience with Applicant Tracking Systems (Workday a plus)

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law, and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

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