Healthfirst Director Enterprise Delivery Services (EDS) in New York, New York
The Director Enterprise Delivery Services, in support of their assigned strategic focus area develops, implements, and executes strategies to deliver on the Healthfirst strategic plan. This person has the responsibility to educate the company, suppliers and other invested parties on all technology, process and organization changes in his/her assigned focus area. This position plays a major role in the enterprise transformation of Healthfirst, and will oversee any on-going implementation or refinement after any launch or process improvement changes are released into the business. Will engage in a highly collaborative manner with our leaders and will partner to ensure the success of all change management efforts.
Lead various Healthfirst leadership and project teams in the development of the transformation blueprint needed to deliver the specific strategic objectives for the assigned focus area
Define/refine strategic imperatives for strategic focus area
Define the 1-5 year people, process and technology blueprint through cross-functional engagement
Create the dashboard and measurement criteria for blueprint success
Collaborate with respective functional operations owners to ensure the successful implementation of the defined roadmap
Identify and ensure required talent capabilities are understood and in place to support blueprint success
Create staffing plans to support future state
Create and deploy training and development strategies as needed
Guide change management planning and facilitation of change initiatives
Partner across the Enterprise Delivery Services leadership team to identify and highlight conflicts, risks, prioritization needs and interdependencies for leadership evaluation and prioritization
Performs all other duties as assigned
Bachelor’s degree from an accredited institution
Experience in leading functions and/or project teams
Working experience on change management (software development or project management)
Experience using Microsoft Word, Excel and PowerPoint to create and edit documents/presentations and manipulate data
Expertise in relationship management across the business including, but not limited to, process and system design
Master’s degree from an accredited institution
Experience researching and utilizing marketplace knowledge to define process and system enhancements needed to achieve competitive differentiation
Experience in developing and driving implementation of business strategies within the Healthcare industry
Experience with AGILE methodology
Experience implementing system upgrades/replacements in the healthcare industry (Managed Care Organization, Hospital, Pharmaceutical, etc…)
Industry work experience in Healthcare such as hospital, managed or long-term care, insurance, government or other healthcare agency
Knowledge of Department of Health (DOH) and Center for Medicare & Medicaid Services (CMS) regulations
Strong knowledge of health care processes: enrollment & billing, care management, and/or claims.
Compliance & Regulatory Responsibilities: N/A
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
If you have a disability under the Americans with Disability Act or a similar law, and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.
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