Healthfirst Pharmacy Benefits Analyst in New York, New York


The Pharmacy Operations Analyst is responsible for performing pharmacy benefits research, analysis, validation, and handling related reporting.

  • Identifies opportunities for improvement and participates in the development of new pharmacy reporting capabilities in support of customer needs.

  • Documents policies and procedures, reporting and project specifications, job aids and workflows within the department.

  • Participates in the setup of pharmacy benefits via our Pharmacy Benefit Manager (PBM).

  • Determines and/or agrees upon deliverables with customer, as well as determines the resource(s) necessary to meet those deliverables.

  • Acts as Healthfirst's Product Management Department point of contact.

  • Acts as Healthfirst's pharmacy benefits design Subject Matter Expert (SME).

  • Partners with Manager, Supervisor and other senior analysts to analyze customers’ needs and requests and review requests for accuracy, completeness, intent and scope.

  • Is expected to expand global business acumen and awareness relative to changes that impact Healthfirst's businesses and customers (related to Pharmacy benefits).

  • Additional duties as assigned


  • Experience working with a Pharmacy Benefit Manager (PBM) within a healthplan or direct experience at a PBM that includes client facing interaction.

-Experience with MS Excel (e.g. Pivot Tables, vlookup formulas) and MS Access (e.g. Basic relational database skills/knowledge: queries, joins, Select, Sub queries etc.)

  • HS Diploma/GED

Preferred Qualifications:

  • Basic SQL skills

  • Certified Pharmacy Technician

  • Pharmacy benefits installation and testing experience

  • MS Project: Ability to create schedules that include interdependencies, predecessors and successors between tasks. Must also be able to create baselines, provide milestone reports as well as manage resources and work hours.

  • Bachelor's degree

  • Writing queries used for front-end applications (e.g. Aginity, MS Access, Tableau)

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law, and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

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