Job Information
Healthfirst A&G Business Relationship Specialist in Remote, Texas
Job Description
Supports regulatory and compliance activities of business units Appeals and Grievancesand related operations.
Meets with the Regulatory department to organize deliverables and reviews materials.
May interact and represents the Appeals and Grievance departmentsto internal auditors and coordinates responses to internal and external auditor requests.
Identifies organizational risks and helps implement process improvements.
Supports and participates in the implementation of contract changes for all lines of business pertaining to assigned Appeals and Grievances department. Ensures that all process and contract changes are reflected in departmental policies and procedures.
Reviews Healthfirst policies, procedures, and job aids to ensure compliance with CMS and DOH regulations.
Supports all Corrective Action Plans (CAPs) through completion.
Reviews and conducts monitoring reports to assess for compliance with regulatory time frames and develops CAPs for same if out of compliance.
Assists in regulatory audits, submissions, surveys, and internal audits.
Additional duties as assigned.
Minimum Qualifications:
Associates degree from an accredited institution
Ability to work independently and to manage multiple tasks and responsibilities
Strong communication skills, experience preparing and delivering information to multiple audiences
Ability to work in a fast-paced environment
Experience in managed care or the healthcare industry
Preferred Qualifications:
BA or BS from an accredited institution
Minimum of 1 year experience with healthcare compliance
Experience creating and analyzing reports
Excellent time and project management, communication, critical/creative thinking, and problem-solving skills
Intermediate Outlook, Word, Excel, and PowerPoint skills including creating spreadsheets, pivot tables, queries, and formulas
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.